Your privacy is of utmost importance to us, therefore we do not release any of your personal information to any outside Company for marketing or mailing purposes.
When you make purchases with us including purchases made in-store, over the telephone or through this Website, we ask for certain information about you, such as your name, home address, email address, telephone number and credit/debit card details. A contact number is useful so we may contact you urgently if there is an issue with your order. The other information is necessary to process your request and to notify you of acceptance and status of your order.
Our Website uses Internet standard encryption secure server software (SSL or Secure Socket Layer technology) to protect your information whenever you place an order or access your account information. The secure software encrypts all information you input prior to it being sent to us, minimising the risk of your data being intercepted before it is received by us. Additionally we adhere to strict security procedures as required under UK Data Protection Legislation (The Data Protection Act 1998), as amended from time to time, to protect the information we hold about you from unauthorised access. We may only disclose your personal data where necessary, to comply with an applicable law or a governmental or law enforcement body order.
Protecting The Information Held About You
Your privacy is of paramount importance to us and therefore protected in several ways:
- Access to your customer account information is strictly limited to members of staff within our Company who need access to your details for the performance of their job to fulfill your order.
- Full login and password controls are applied to all our systems.
- Confidentiality and database access controls are reviewed regularly and updated as rnecessary to further protect all personal data held.
If you have any concerns about personal and account information we hold in your name please contact us. You can contact your local branch in person, by telephone or email, the details of which can be found under our 'Contact Us' page on our Website.
Our Website has a very secure online payment system in place using WorldPay, a reputable third-party banking organisation who handle all our online credit/debit card transactions, so you can purchase with confidence through our Website. WorldPay receive only the information required to verify and authorise your payment card, so we can then go ahead and process your order. WorldPay is under strict obligation to keep your personal information private. Our secure sockets layer software (SSL) uses 128-bit encryption, currently the highest level possible, to protect your credit/debit card details.
Once your online order has been transferred to our order processing system all credit/debit card details are removed from the Website as an added safety precaution for you. However, this means you will need to input your card details every time you place an order, although we believe this to be a minor inconvenience giving you peace of mind so you can shop safely with us.